Discover the new identity of Verified Reviews!

Verified Reviews has a new look! We have some great news and we couldn’t wait to announce it to you! This redesign is not just an image change: it reflects our renewed commitment to trust and excellence in the world of consumer reviews. The mission we gave ourselves at the very beginning of our history—to provide a transparent and reliable platform for collecting and managing customer reviews—remains at the heart of our priorities. 

New colors, new logo displayed everywhere, new widget, new functionality. . . to make the stars of your customer reviews shine even brighter! 

Verified Reviews fits with the new look of the Skeepers group unveiled in November 2023. The first of our solutions in the UGC (User Generated Content) suite enters a new era: one where the voice of consumers has a strong power of influence. An Influence that is of trust, authenticity and brand transparency.

Ready to open this new chapter with us?

“Today we are delighted to unveil the new face of Verified Reviews by Skeepers. This new look marks the start of a new chapter for being the most trusted player in collecting and managing all customer reviews. Since its integration into the Skeepers group, Verified Reviews has enabled the collection, management and publication of more than 26 million reviews. There are also more than 8,000 customers who trust us, all over the world. We are therefore proud to continue together to make UGC, the marketing content of tomorrow.”

Marc Bonnamour – CEO, Skeepers

What does that change for brands?

We remain the trusted third party certified NF Service by AFNOR Certification. Since 2014, in addition to having contributed to its creation, Verified Reviews has made it possible to offer the most transparent and secure experience possible for submitting reviews, their management and their publication. This label guarantees total impartiality on the side of Verified Reviews and our partner brands, and it is the possibility for consumers to be as free as they wish.

“At a time when fake reviews, amplified by AI, have become commonplace, our market-leading status gives us a crucial responsibility as an unwavering trusted third party. Verified Reviews is positioned at the heart of a relationship where brand authenticity is not only highlighted, but celebrated, and consumers can make informed decisions in complete transparency.“

Auriane Buricand-Lafond, Head of Quality, Compliance and CSR – Skeepers

What changes above all is our new widget which will automatically update wherever you have integrated it. Use this badge as a guarantee of authenticity on all your media communication to reassure consumers.

And for consumers?

You can always trust us to guarantee brand transparency and to make your purchases with complete peace of mind. With the Skeepers suite of solutions, we are going even further to connect brands and consumers through authentic UGC experiences!

26 million thanks!

Together, let’s make online shopping experiences more transparent and reliable! And whether you are an early partner or a client in search of authenticity — we say to you 26 million times: THANK YOU!

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The addition of Mediatech-cx and Teester will help us meet the needs of a hyper-fragmented market with a range of complementary and transversal solutions which allows for the control of the cycle of the customer experience and discovery during the purchase process until re-engagement.

We are now able to provide a comprehensive answer to brands and retailers who need to analyze and engage their customers across the entire shopping experience cycle. From data, to opinion, to the creation of customer content, brands must now enrich their value proposition on the basis of insights and consumer contributions while responding to the new challenges of the economy of confidence.

Verified Reviews has specialized in the collection, moderation and publication of authentic customer reviews. Its solutions boost the conversion rate of retailers and guide consumers in their purchases. Present in 44 countries and with 120 employees, Verified Reviews counts among its clients more than 6,000 websites and 20,000 points of sale, including American Express, Tiege Hanley, Franklin and Chairish. In an effort to increase customer satisfaction and data insights, Mediatech-cx brings increased metrics and Teester pioneered consumer video testimonials.

Mediatech-cx is dedicated to the Voice of the Customer, with a platform that intervenes throughout its journey to measure and analyze its perception through surveys, web reviews, and production data. Consumer feedback, transformed into concrete actions, allows companies to better manage the customer experience and have a tangible impact on performance. The French company, launched in 2011, supports nearly 90 major brands in more than 40 countries, such as Air France-KLM, Nespresso, Malakoff Humanis, BNPParibas Cardif, Engie and even EDF.

“This announcement is greeted with great enthusiasm from our customers. By teaming up with Verified Reviews and Teester, we are now able to provide them with a broader offering, which covers their off and on-line customer experience needs. ” says Hervé Cebula, CEO and founder of Mediatech-cx.

Teester, created in 2016 allows brands and e-commerce sites to automate the creation of authentic, relevant and qualitative videos produced directly by their consumers and employees. These videos automatically broadcast on product sheets and all media to help brands such as Petit Bateau, ManoMano, Decathlon, Weber, Disney, and Bobbi Brown to increase their sales. Its video technology, which has won multiple awards, brings concrete results: in 2019, the 17 million videos viewed from the product sheets led to a 68% increase in conversion rates.

“By joining the SKEEPERS group, we are taking a stepping stone to the international stage by building on the strong network that the group has already established around the world. We wanted to evolve within an association of companies in accordance with our values ​​and which have the same DNA. This merger with Verified Reviews & Mediatech cx fully illustrates this vision, working in the same spirit on a daily basis. ” Explains Julien Chevalier, Founder of Teester.

The fusion of the broad spectrum of insights and operational actions are possible thanks to the leading technology of Mediatech-cx, the guaranteed authenticity of the Verified Reviews brand and the new video content model carried by Teester. This gives SKEEPERS customers a fundamental view of the consumer society. The fluidity of customer-brand interactions and integrated optimization are becoming the norm. And trust takes precedence over influence. Consumers become a mutual relay of information. The era of User Generated Content, which humanizes marketing by giving a voice and a face to a community of customers, marks the shift towards the economy of trust.

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